If there are any of our readers who are still in the dark about which Charleston, WV, roofing company it is that cares about customer services — it’s us at Elite Roofing, LLC. Elite Roofing And Construction is a West Virginia roofing contractor that serves communities like Charleston, Saint Albans, Elkview, Barboursville, Teays Valley, Nitro, Cross Lanes, and beyond.

We are genuinely one of the top Charleston roofing companies around, for a variety of reasons — among which is our top-notch customer service. But at the same time, we understand that each and every roofing contractor you come across will tell you that customer service is a cornerstone of their local roofing business. That’s why we wanted to take the opportunity in today’s post to say a few words about how much our reputation matters to us. While other Charleston roofing contractors out there might pay lip service to the idea, we put our money where our mouth is. We’ll describe how we set ourselves apart from the competition after we explain exactly how much customer reviews and testimonials mean to us at Elite Roofing And Construction!

Our Reputation

It’s no secret that the internet, smartphones, and social media have forever changed the way businesses and consumers relate to each other. While “word-of-mouth” and referrals will always have a place at the table, the dinner conversation is now being dominated by online reviews and review aggregates like Yelp, Google Reviews, Facebook, and others. It makes sense, too; you want to find a reliable provider of whatever product or service you are looking for, and if you aren’t able to ask your friends or family, finding a company with a solid online reputation is typically your next best option. When you think about how customers or clients will typically leave positive reviews only if they feel they’ve received exceptional service, it makes finding a reliable roofing contractor, for instance, all the more valuable!

Elite Roofing Reviews

That is why we are so pleased to share a few of our favorite reviews we’ve received over the past few months. We have an overwhelmingly positive reputation on all of the major review platforms, and we are of the opinion that accomplishing that is no coincidence. So read on to find out what it is that our customers find that sets us apart from the competition!

“The Entire Job Was Completed In Two Days”

“I could not be more satisfied with the quality of service. The entire crew was very professional and courteous. My home has a very large roof with many valleys. The entire job was completed in 2 days. Clean up was thorough. I was a bit skeptical that the job could be done in 2 days, but they came through. I would recommend Elite Roofing to anyone in need of a new roof. Thanks guys!” – Ronald J., Five Stars, 10/09/2018

When you choose Elite Roofing, you are choosing a roofing company that has a CertainTeed Select ShingleMaster Certification. This means you receive superior warranties, contractors with experience and industry knowledge, and a team of installers who are worth their salt. Ronald, we appreciate you choosing us for your roofing service. We were able to complete Ronald’s roofing installation in just two days, as he described. We make a point to be as expedient as possible when we are working on roofs — without sacrificing anything in terms of quality. Thanks again, Ronald!

They Guarantee Their Work And Follow Through Promptly”

“I rarely give 5 stars, but this company deserves every one!! My experience has been very positive. Elite Roofing LLC has been nothing but professional, quickly responsive and answers any questions I may have. And I ask a lot of questions, for real. They guarantee their work and follow through promptly.” – Kathy Y., Five Stars, 9/22/2018

Elite Roofing, LLC offers West Virginia’s premier roofing contractor satisfaction guarantee. We understand that your roof is your shelter, and shelter is a pretty big deal. Small roofing issues can quickly turn into big ones, which is why we are as thorough as a roofing company as you will find. Whether we are handling a roofing inspection, a repair, or a full-on roof replacement job, we are thoroughly attentive to detail — saving you money while giving you the peace of mind you deserve. Kathy, we loved your review! Thanks for pointing out how we are dedicated to being communicative and prompt in all that we do.

“Gave Me A Great Deal”

Elite Roofing, LLC are some of the most reliable workers and work to their full potential! They finished my roof in a timely matter and gave me a great deal. I would recommend them to any of my family and friends. If you want excellent service and a roof that will last contact Elite Roofing, you won’t be disappointed!” – Hannah C., Five Stars, Google Reviews

The final review we’d like to point out was provided by Hannah. We appreciate this five-star review because it echoes a few of the previous points we have made, with the noticeable addition of a point about our affordable rates. We provide reliable, yet cost-effective roofing services here at Elite Roofing. Thanks for pointing that out, Hannah!

If you’d like to receive a free roof inspection by Elite Roofing And Construction, reach out to us today!